Governance
in Outsourcing/OffshoringAuditopia
offers Consulting Services on Governance issues for offshored/outsourced
processes.Why
is governance in outsourcing/offshoring important?When
companies outsource processes, they review the technology, the strategy,
the cost benefit as well as a host of other factors. But what gets left
out is analyzing the ramifications of possible loss of control or governance.Consider
the following examples:
Example
1: A
large publishing house offshored it's accounting department without
conducting due diligence on knowledge capture. In the process,
they lost 30 years worth of knowledge on inter division cost allocation
practices.
Example
2: A
brick and mortar business closed half it's physical channels after
online transactions doubled. Due diligence was not done on the
vendor pyramid that supported their e-business, and significant
losses and market share was lost when unreliable service providers
fumbled during online outages.
In
today's environment, a mismanaged business process or an inadvertent
violation of regulatory guidelines can rapidly spiral out of control,
giving the competition an edge and becoming a deathblow to the business.When
business processes are offshored, we offer advice on establishing
and identifying key controls within the newly structured business
process and help you to incorporate it within your companys
compliance documentation.Look
up Tejus Trivedi's Article on '10
things to consider while offshoring operations' for a unique insight
on controlling offshore processes.Also,
read Tejus' blog
on matters pertinent to Governance can be found here.